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What payment methods do you accept?
What is your return policy?
Are your products new or factory reconditioned?
How long does it take to process and ship orders?
How do I track my packages that have been shipped?
Which shipping method do you offer?
What is the delivery time for orders?
Do you collect sales tax?
What payment methods do you accept?
We accept all major credit cards, such as: Visa, Master Card, American Express and Discover,echecks through Paypal and Google Checkout. In addition, we accept only USPS money orders please contact us with this method of payment .
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What is your return policy?
We guarantee against manufacturers' defects for 14 days from the date of the delivery on all products except for items listed in the Exception Section. Products with Manufacturer Warranties which exceed 14 days, may be returned directly to the manufacturer according to their instructions. All returns/exchanges must be made within 14 days of receipt of the merchandise. Merchandise must be in original factory condition, and must include all original packaging materials, warranty cards, manuals and accessories.
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Are your products new or factory reconditioned?
If the item is factory reconditioned you will see (R) next to the model number. If there is no (R) next to the model number the product is brand new. Products that are reconditioned by the manufacturer have been tested to meet quality specifications, some items come with 90 days manufacturer's warranty. The warranty is serviced direct.
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How long does it take to process and ship orders?
All orders are processed and shipped within 1 to 2 business days
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How do I track my packages that have been shipped?
Once the package was shipped a tracking will be posted and you will also receive an email notification.
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Which shipping method do you offer?
FedEx Ground, FedEx Saver, FedEx 2nd Day Air,UPS and FedEx Next Day Air are the available shipping options. USPS is used to ship orders to PO Boxes only.
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What is the delivery time for orders?
The delivery time depends on the shipping method selected and your destination. Please refer to FedEx and UPS time in transit information for each shipping option.
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Do you collect sales tax?
Yes, we collect sales tax on orders shipped to California only.
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